How long does it take to set up
an AI receptionist?
About a week with FirstReach, from the first conversation to the assistant answering your phone. That covers an hour of consultation, connecting your diary, and your sign-off on the persona and the rules. Nothing changes in your diary until you have signed it off, and there is nothing to install.
About a week, end to end.
Consultation
About an hour. We map your services, prices, hours, booking rules and the way you want the phone answered.
Integration
We connect your booking system or calendar so the assistant reads live availability and writes bookings back.
Sign-off and go-live
You review the persona and the rules, then we divert your line. We suggest starting with closed hours and overflow only.
Gathered once, in the consultation.
- Your service list, prices and how long each one takes.
- Your opening hours, and anything seasonal about them.
- Your booking rules, including what has to happen before what.
- Access to your booking system or calendar.
- Who calls should go to when they need a person, and in what order.
Calls reach the assistant by diversion.
- You keep your numbers and your phone provider.
- Calls are diverted either for every call, or only when your line is busy or unanswered.
- There is nothing to install and no hardware.
- Starting with closed hours and overflow means your team keeps every call it answers today, and you can widen it later.
See it answer your phone.
Book a 20-minute consultation. We map your workflow, preview a persona built for your business and show you what a pilot would look like.